Our Job Offers
The Alawite Islamic Charity Association (AICA) is firmly committed to maintaining a workplace that strictly prohibits any form of Sexual Exploitation and Abuse (SEA) towards the communities we serve. It is essential that all employees and volunteers understand that Protection from Sexual Exploitation and Abuse (PSEA) is a collective responsibility. Every member of staff is expected to consistently follow our Code of Conduct, which outlines the standards for PSEA, both during official duties and in personal time. Understanding and complying with this Code, along with participating in mandatory training sessions, is compulsory for all employees and volunteers. It is vital that all team members are fully aware of and adhere to these requirements.
AICA is dedicated to providing equal employment and volunteering opportunities. We assess all candidates purely based on their qualifications and experience, without discriminating on the basis of race, gender, color, nationality, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by law.
AICA Volunteer
100 open positions
Re-Advertisement – Protection Case Worker
1 open positions
Project: ECHO HIP Project – North Lebanon & Akkar
Important Notice: These positions are subject to the approval and award of the ECHO HIP Project. Recruitment is being conducted in anticipation of project implementation to ensure timely mobilization. Employment offers, contracts, start dates, and deployment are conditional upon the donor's approval of the project and confirmation of funding. Should the project not be approved or funding not be secured, AICA reserves the right not to proceed with appointments or to withdraw any conditional offer prior to contract signature.
This is a full-time fixed-term employment position for 12 months, working Monday to Saturday, with the expected contract commencing upon donor approval and project activation.
The Protection Case Worker will support vulnerable individuals and households facing protection risks across North Lebanon and Akkar through safe identification, confidential intake, vulnerability assessment, individualized case planning, protection case management, referrals, follow-up, and case closure. The role will contribute to the delivery of integrated protection services, including general protection case management, protection monitoring, protection-linked referrals, cash for protection (where applicable), community-based protection activities, awareness sessions, outreach, and facilitating safe and equitable access to humanitarian and specialized protection services.
The position requires a strong commitment to confidentiality, informed consent, protection principles, safeguarding, Prevention of Sexual Exploitation and Abuse (PSEA), Child Safeguarding, Accountability to Affected Populations (AAP), data protection, and Do No Harm principles. The Protection Case Worker will work closely with GBV Case Workers, Protection & GBV Facilitators, service providers, and partner organizations to ensure timely, safe, and appropriate referrals while maintaining accurate, secure, and confidential case records using AICA's Odoo ERP/FCRM system and other approved humanitarian case management and referral platforms.
Candidates should hold a university degree in Social Work, Psychology, Sociology, Law, Public Health, Humanitarian Studies, or another relevant field, with demonstrated experience in humanitarian protection, case management, social work, or community-based protection programming. Strong knowledge of protection principles, referral pathways, service mapping, safeguarding, PSEA, Child Safeguarding, AAP, and working with vulnerable populations is required. Excellent communication, documentation, case management, and interpersonal skills are essential. Strong digital literacy is required, while prior experience using Odoo ERP or similar humanitarian case management and referral systems is highly desirable. Previous experience working on ECHO, EU, UN, or other international donor-funded humanitarian projects will be considered a strong asset.
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